Esther Mello, Finance and Operations Director

Esther Mello

Finance and Operations Director, Multi-Country Grant Compliance & Risk Governance

Finance & Administration Leadership

Directing $25M+ multi-donor portfolios to a 100% clean audit record in Somalia

$0M+

Annual Portfolio Directed

0%

Somalia Clean Audit Record

0

Years of Financial Leadership

0%

Reduction in Audit Query Rates

Trusted by Leading Humanitarian and Donor Organisations

International Medical CorpsInternational Medical Corps
USAIDUSAID
European UnionEuropean Union
ECHOECHO
UNICEFUNICEF
WFPWFP
UNOCHAUNOCHA
FCDOFCDO
International Medical CorpsInternational Medical Corps
USAIDUSAID
European UnionEuropean Union
ECHOECHO
UNICEFUNICEF
WFPWFP
UNOCHAUNOCHA
FCDOFCDO

About

Hello, I'm Esther Mello, a Finance and Operations Director with 22 years of progressive leadership across multi-country humanitarian finance, grant compliance and risk governance.

From a Finance Assistant in Nairobi to directing $25M multi-donor portfolios across four countries in under two decades.

Read the Full Leadership Profile

Financial integrity is not a report you produce at year end, it is a discipline you protect every single day.

B.Com Finance: University of NairobiCPA IIUSAID Subaward ManagementHACT CertifiedHAP CertifiedEU Grants Compliance

Core Competencies

Nine disciplines, three pillars of financial leadership

Compliance & Risk Governance

  • Safeguarding Portfolio in High-Risk Environments
  • Enterprise Risk Management & Aid Diversion Mitigation
  • Statutory Reporting & Audit Readiness

Grant Lifecycle & Treasury Management

  • Donor Grant Lifecycle & Compliance Management
  • Subaward & Sub-Grantee Compliance Monitoring
  • Treasury & Multi-Currency Cash Flow Management

Digital Transformation & Multi-Country Leadership

  • Digital Financial Transformation & Process Optimization
  • ERP & Financial Systems Modernisation
  • Multi-Country Leadership in Fragile & Crisis Contexts

Featured Engagements

Proof under real operating pressure

International Medical CorpsCompliance & Audit

Case Study: Reallocating a Grant Overrun to Protect 100% Allowable Cost Compliance

100%

Allowable Cost Compliance

$25M

Portfolio Protected

Upon assuming the Director of Finance and Operations role for the Somalia Mission, I conducted a comprehensive review of all active donor portfolios and identified a budget anomaly on a flagship grant nearing its award end date, where cumulative commitments and posted expenditure had exceeded the authorised ceiling. A forensic audit of the general ledger confirmed an active portfolio-wide overrun requiring immediate intervention to protect donor compliance. I directed a granular transaction audit, reallocated allowable costs to concurrent grants with available capacity, and secured HQ sign-off before posting any adjustment. The grant closed on schedule with 100% allowable cost compliance and zero financial disallowances.

Donor Grant Lifecycle & Compliance ManagementSafeguarding Portfolio in High-Risk EnvironmentsStatutory ReportingCross-Functional HQ Collaboration
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International Medical CorpsSystems Modernisation

Case Study: Catalysing Somalia's First Direct Bank-to-EVC Mobile Payment Integration

37%

Payment Efficiency Gain (Model Basis, Kenya)

As International Medical Corps scaled its programme footprint in 2023, legacy cash-handling and manual payment workflows became a bottleneck slowing disbursements to field activities, vendors and programmes. Building on mobile payment integration that had already lifted Kenya's payment processing efficiency by 37%, I engaged corporate banking partners in Somalia to assess digital banking capability and electronic funds transfer frameworks. That advocacy catalysed banking partners to develop and deploy a first-of-its-kind direct corporate bank-to-EVC mobile payment integration. Institutional accounts were linked directly to the EVC mobile money system for instant, secure and traceable disbursement.

Digital Financial Transformation & Process OptimizationTreasury & Multi-Currency Cash Flow ManagementERP & Financial Systems Modernisation
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International Medical CorpsCrisis Deployment

Bonus Case Study (CV-Sourced): Establishing Zero-to-Operational Banking Infrastructure in Crisis-Affected Bukavu

Zero to Operational

Banking Infrastructure Built

Deployed as Finance Manager to Bukavu in the Democratic Republic of Congo, I entered a volatile, high-risk operating environment with no established financial infrastructure. I built mission-critical banking and operational accounts from the ground up to guarantee uninterrupted programme funding. Alongside this, I delivered comprehensive ACCPAC platform training to national finance personnel to sustain the system after my deployment ended. The mission maintained uninterrupted operational liquidity throughout a genuinely difficult operating period.

Safeguarding Portfolio in High-Risk EnvironmentsERP Systems TrainingTreasury ManagementCrisis Financial Infrastructure
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What Colleagues Say

Trusted by the Finance Teams She Led

I had the privilege of working with Esther for over ten years, during which I came to greatly value her professionalism, commitment, and strong work ethic. Esther consistently demonstrated a high level of dedication to her responsibilities and remained dependable and composed, even when working under significant pressure and in challenging operational environments. She has an exceptional eye for detail, strong analytical and organizational skills, and a demonstrated ability to anticipate challenges and develop practical solutions. Her excellent operational management capabilities, coupled with strong scenario-planning and decision-making skills, consistently contributed to the effective and timely delivery of organizational priorities. Beyond her technical and operational strengths, Esther is an effective people manager who genuinely invests in the growth and development of her colleagues. She creates an environment where staff are encouraged to learn, take ownership, and develop their professional capabilities. Throughout our years of working together, I found her to be a collaborative, supportive, and results-oriented professional who maintains high standards while working constructively with others. Our long-standing professional relationship has been built on mutual respect, trust, and a shared commitment to achieving organizational objectives, and I have highly valued the opportunity to work alongside her over the years.

Abdi Diis Ibrahim

Finance Coordinator

International Medical Corps – Somalia Mission

Esther is a very detail-oriented person. She could not rest until an assignment was done well and completed on time. She was also a different kind of finance professional she was solution-driven. If you approached Esther with a budget issue, she would sit with you and help you find a solution rather than simply shutting you down.

I really admired the way she worked with her finance team. She ensured that everyone was seen, had their own space to grow, and felt empowered. She mentored her team members and supported their professional growth, including promoting them when opportunities arose. During audits, the organization always passed with flying colours. Esther worked hard to ensure that the entire organization and every department remained compliant. She was an excellent Finance Director and a truly supportive colleague.

Naomi Mwikali Ndung’u

Former Deputy Nutrition Director

International Medical Corps - Somalia

Advisory Services

Ways to engage

Sustainable Finance & Operations Advisory

I provide strategic financial planning that drives sustainability, supported by robust expenditure tracking and monitoring to ensure accountability. My expertise in internal controls and risk management strengthens organisational resilience, while clear donor reporting and compliance build trust and secure long-term funding.

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Interim Finance & Administration Director

Organisations facing a leadership gap in finance cannot afford a pause in donor compliance or reporting discipline. I step in as an interim Finance and Administration Director, bringing 22 years of multi-country humanitarian finance leadership from day one. Portfolios stay audit-ready and donor relationships stay protected while a permanent hire is secured.

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Crisis and Fragile-Context Finance Setup

Establishing financial control in a fragile or crisis-affected operating environment cannot wait for ideal conditions. I build banking infrastructure, disbursement controls and national finance capacity from the ground up, drawing on direct experience across Somalia, the Democratic Republic of Congo and South Sudan. Programme funding stays uninterrupted from the first week of deployment.

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Let's Work Together

Ready to bring this discipline to your organisation?